Introduction

Understand what Bulkit offers and how its developer-facing API is structured.

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Bulkit is a REST-style messaging platform for developers who need to send SMS, dispatch WhatsApp messages, check account credit, and automate messaging workflows from their own applications.

It is designed for:

  • product teams building transactional alerts and multi-channel customer communications
  • internal systems that need programmatic SMS and WhatsApp delivery
  • developers integrating balance checks, broadcasts, and inbound message handling into CRMs, ERPs, and web apps

What you can do with the API

Bulkit’s developer API supports:

  • Authentication: Isolated managed API keys with support for headers, Basic Auth, and query params
  • Account: Checking real-time float credit balance and wallet currency
  • SMS Messaging: Sending single SMS, bulk broadcasts, and scheduled messages using registered sender IDs
  • WhatsApp Messaging: Sending direct text chats, rich media attachments (PDFs, images, audio, video up to 50MB), and personalized broadcasts
  • Contacts Management: Programmatically managing contact groups and phone numbers
  • Webhooks: Receiving real-time delivery reports and inbound customer replies via shared account-level endpoints

Base URL

cURL / Bash
https://api.bulkitsms.com

All examples in this documentation assume the /api/v2 API namespace.

Response format

Most successful responses follow this structure:

JSON
{
  "status": "success",
  "message": "Request processed successfully",
  "data": {
    "id": "7b8f844a-f5e2-4144-84c4-f655e88b2a1a",
    "cost": 0.03,
    "currency": "KES"
  }
}

Most error responses follow this structure:

JSON
{
  "status": "error",
  "message": "Invalid credentials"
}

API style

Bulkit uses:

  • JSON request and response bodies for POST endpoints
  • predictable error messages for common integration failures
  • timezone-aware timestamps for scheduled sends
  • normalized Kenyan mobile numbers in 2547... or 2541... format
  • multipart file upload or remote media URL fetching for rich attachments

Bulkit supports both newer managed API keys and legacy client API keys. Existing legacy integrations continue to work while new integrations benefit from simplified key creation and dedicated account-level webhooks.

If you are integrating for the first time, read the pages in this order:

  1. Quickstart
  2. Generating API Keys
  3. Authentication Overview
  4. Get Account Balance
  5. How to Send SMS
  6. WhatsApp API Overview
  7. Webhooks Overview